Returns of Artificial Grass - Question and Answer

How long does it take to receive my money back after issuing a return?

Artificial grass return Turf purchase

How long does it take to receive my money back after issuing a return?

2

How do I roll my turf up before shipping it back to you?

Artificial grass return Turf roll up

How do I roll my turf up before shipping it back to you?

2

Can I return my turf shockpad? I don't need it for my project.

Artificial grass pad Artificial turf pad

Can I return my turf shockpad? I don't need it for my project and it hasn't been installed.

2

Do you offer exchanges for turf sands?

Artificial grass sand infill Sand for artificial turf Turf sand

I think I got the wrong color.

2

How long do I have to return artificial hedges?

Artificial hedges Artificial ivy Artificial leaf

How long do I have to return artificial hedges?

2

Do I pay for shipping a turf return?

Artificial grass purchase Artificial grass returns Artificial grass turf return

Do I pay for shipping a turf return?

2

I ordered the wrong turf installation nails, can I exchange them for credit?

Artificial grass accessories Artificial grass nails Artificial turf accessories Turf nails

I ordered the wrong turf installation nails, can I exchange them for credit?

2

Can I return the turf if my installer messes up during the installation?

Artificial grass installation Artificial grass order Artificial grass return Artificial turf order

Can I return the turf if my installer messes up during the installation?

2

What's the best method to ship a turf return back to you?

Artificial grass return Artificial turf return Order turf

What's the best method to ship a turf return back to you?

2

I accidentally ordered more turf than I needed, what should I do?

Artificial grass return Turf order returns

I accidentally ordered more turf than I needed, what should I do?

2

What parts of the turf should I inspect to make sure there are no defects?

Artificial grass inspections

What parts of the turf should I inspect to make sure there are no defects?

2

Can I ship a return back to you?

Artificial grass order Return turf order

Can I ship a return back to you?

2

How long does it take to process a return from Illinois?

Artificial grass return Artificial turf purchase

How long does it take to process a return from Illinois?

2

What is your return policy for golf accessories?

Artificial grass golf accessories Artificial grass purchase

What is your return policy for golf accessories?

2

Do you allow returns to recycling centers or is does it have to be shipped back to you?

Artificial grass purchase returns

Do you allow returns to recycling centers or is does it have to be shipped back to you?

2

Should I ship back my return or can I drive it to a warehouse location?

Artificial grass return

Should I ship back my return or can I drive it to a warehouse location?

2

How long do I have to return my turf if I decide I don't like it?

Artificial grass purchase return

How long do I have to return my turf if I decide I don't like it?

2

I damaged my turf while trying to install it, can I get it returned or repaired?

Artificial grass repair, artificial grass damage

I damaged my turf while trying to install it, can I get it returned or repaired? Does the warrant...

2

Do all your products come with warranty?

Do all your products come with warranty? Which ones do and which ones don't?

2

If I decide I like another product better can I exchange it?

If I decide I like another product better can I exchange it? What conditions need to be met in or...

2

Can I return my artificial grass if it has already been installed?

Are there guidelines to what can and cannot be returned? Can I return a product if it has already...

2

If I return a product, will I get cash back or store credit?

If I process a refund for a product, will the money be returned as cash or store credit?

2

Warranty Policy

Hello, what is the warranty policy on your products? What conditions need to be met in order to b...

2

How many days do I have to return?

Before I make my purchase, I just want to make sure I know how many days I have to return in case...

2

What is your return policy?

Do you offer exchanges?

2

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