What is your return policy?

Do you offer exchanges?

We will always honor returns or exchanges based on certain conditions.

• Our product is defective (we stand by our products 100%)
• The product is in it's original condition, packaging and unused

Most orders are custom or cut to size. Our return rate is below 2% they are very rare in our case unless the product is defective. Please ensure that you're ordering the correct size before making a purchase. Our team will be more than happy to help you to ensure proper measurements by filling out this simple form https://megagrass.com/pages/free-consultation