If I decide I like another product better can I exchange it? What conditions need to be met in order to exchange it?
We sell two different category artificial grass, for the premade sizes, you will be able to return them subject to a restocking fee and return freight and order the new piece for an exchange. However, for the custom cut pieces, unfortunately we won't be able to make an exchange because all the custom cut pieces sales are final. Our suggestion is to make sure spending time to study and pick the products before you commit any purchasing, at this link of Amazon, you can always buy the sample box and evaluate them: https://www.amazon.com/MEGAGRASS-Artificial-Samples-Different-Multipurpose/dp/B07Y5B6V1N/ref=sr_1_12?dchild=1&keywords=megagrass+sample+box&qid=1587671078&sr=8-12
Please do feel free to reach us if you run into any further questions or concerns by email or this online form: https://megagrass.com/pages/free-estimates