Returns of Artificial Grass - Question and Answer | Megagrass

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How long does it take to receive my money back after issuing a return?

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How long does it take to receive my money back after issuing a return?

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Do you offer exchanges for turf sands?

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I think I got the wrong color.

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If I return a product, will I get cash back or store credit?

If I process a refund for a product, will the money be returned as cash or store credit?

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Can I return my turf shockpad? I don't need it for my project.

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Can I return my turf shockpad? I don't need it for my project and it hasn't been installed.

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Do I pay for shipping a turf return?

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Do I pay for shipping a turf return?

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Can I return the turf if my installer messes up during the installation?

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Can I return the turf if my installer messes up during the installation?

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I accidentally ordered more turf than I needed, what should I do?

Artificial grass return Turf order returns

I accidentally ordered more turf than I needed, what should I do?

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Can I ship a return back to you?

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Can I ship a return back to you?

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What is your return policy for golf accessories?

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What is your return policy for golf accessories?

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If I decide I like another product better can I exchange it?

If I decide I like another product better can I exchange it? What conditions need to be met in or...

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Can I return my artificial grass if it has already been installed?

Are there guidelines to what can and cannot be returned? Can I return a product if it has already...

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