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Is there an option to choose a specific dye lot or is it random?

Aug 20, 2020 - 1:46 PM

  • Is there an option to choose a specific dye lot or is it random?

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  • We don’t have a system that you can choose for different dyelots while placing your order. However, it is by default that if you order multiple pieces under the same order for for single type of artificial grass product, our system and order processing team will fulfill your order with the same dyelot for your entire order. If you are ordering some turf to match your previous ordered dyelot, there will be a chance that we won’t have the same dyelot available any more. So the best approach on such situation is to email us at support@megagrass.com by providing us your previous order number so we can research and confirm back with you if we have matching dyelot or not. Hopefully this answers your question, please feel free to email us if you have any other questions or concerns.

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