Couriers constantly lose orders or are late, and customers call every hour. I can't keep track of everything at once.
We solved this problem with this platform. The system automatically shows who is closest to the destination, generates optimal routes, and tracks delivery status. Couriers receive tasks directly on their smartphones, see their route and delivery time, and I can monitor the process in real time. Even during peak hours, we avoided chaos, customers receive accurate delivery times, and there is less stress for the team. This really saves time and resources and allows us to scale the business without compromising quality.