Equipment repair and customer service

I don't know how to organize technician visits for equipment repair anymore. They constantly forget addresses, customers get nervous, and I spend hours on the phone.

We had the same problem until we started using <a href="https://shifton.com/service/">this platform</a> . The system allows you to immediately create tasks for technicians, add a route, and a list of necessary parts. The technician sees the task in the app and can immediately take photos of the work and leave comments. I can see all the progress in real time and quickly redirect people if someone is delayed. This has significantly reduced confusion and stress, and customers now receive accurate completion times. Even new employees quickly got the hang of it, and the organization of work has become much more professional.

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