Are the VIP account managers at casino slotroyals helpful?

I just reached the gold tier and received an email introducing my new personal host. Before I bother replying to him, are the VIP account managers at casino slotroyals helpful, or is it just a gimmick to make you deposit more?

It's definitely not just a gimmick if you play regularly. Once you're assigned a dedicated host through https://slotroyals.uk/ , you can actually negotiate your perks. Instead of accepting generic free spins on penny slots, tell your manager exactly what you play. I managed to get my host to swap all my weekly rewards into pure live casino chips, and they even expedited a withdrawal for me last month. Treat them well and they'll sort you out with custom stuff.

That changes everything. I hate getting free spins on games I literally never touch. I'll drop my host an email today and ask if they can switch my rewards over to roulette chips instead.