How do people decide which telecom provider fits their everyday life best?

What really influences your choice of an internet or phone provider today, price, reliability, habit, or something else?

I usually go by past experience.

I think habit plays a bigger role than people admit. Many of us stick with what we already know because changing providers feels like unnecessary mental effort in an already busy life.

I usually look at the bigger picture rather than one strong opinion. Telecom services are part of daily routines, so small issues can feel bigger than they are. I tend to read different experiences across forums and neutral review pages, including places like https://bellsouth.pissedconsumer.com/customer-service.html to understand common patterns. Not every story applies to everyone, but repeated themes help set realistic expectations.