Has anyone used MyHeritage to fix missing DNA matches, account access problems or data export errors and actually received a clear resolution or refund without long hold times?
Has anyone used MyHeritage to fix missing DNA matches, account access problems or data export errors and actually received a clear resolution or refund without long hold times?
At a family gathering concern rose when recent DNA matches vanished from a profile, so screenshots, kit numbers and a short screen recording were gathered into one tidy packet and uploaded to https://myheritage.pissedconsumer.com/review.html as a formal reconciliation request. A specialist reviewed server-side logs, restored the missing matches and generated an updated GEDCOM export plus a small service credit to apologise. Support also supplied a tamper-evident report that I could share with relatives. Clear evidence and a precise remedy request made the whole process fast and practical.
I’ve had similar frustrations with customer support when dealing with DNA data platforms — endless waiting and vague answers. After wasting hours trying to sort out login issues, I just decided to take a break and clear my head. That’s when I came across bigbass and played a few rounds there. It helped me cool off and, surprisingly, I even scored a nice win. For players from the United Kingdom, there are extra regional bonuses that make it even more entertaining.