Uniqlo offers a straightforward return policy that allows customers to return or exchange items within a specified period, usually 30 days, provided the products are in their original condition with tags attached. Returns can be made in-store or by mail, making the process convenient for shoppers.
This clear and fair policy helps build trust and encourages customers to shop confidently.
How does Uniqlo’s return policy affect customer satisfaction and influence repeat purchases in the fast-fashion market?